1. What is TrendKart.xyz?

TrendKart.xyz is your one-stop shop for the latest trending gadgets, home tools, wellness items, and innovative products designed to make your life easier, cooler, and smarter.

2. Where do you ship?

We currently ship across India. We're working on expanding to other regions soon—stay tuned!

3. How long does delivery take?

Orders are typically processed within 1-2 business days. Delivery usually takes 5–8 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you’ll receive an email or SMS with the tracking details. You can also track your order anytime through the "Track Order" section on our website.

5. What payment methods do you accept?

We accept:
UPI (Google Pay, PhonePe, etc. Debit/Credit Cards (Visa, MasterCard, Rupay)Net BankingCash on Delivery (COD) in select areas

6. Is Cash on Delivery (COD) available?

Yes! COD is available for select pin codes. If your area is eligible, you'll see the option during checkout.

7. How do I return or exchange a product?

We offer hassle-free returns within 7 days of delivery. Just visit our Returns & Exchanges page, fill out the form, and our team will assist you.

8. My item arrived damaged/defective—what should I do?

We’re so sorry! Please contact us at support@trendkart.xyz within 48 hours of delivery with photos or a video of the issue. We’ll sort it out ASAP.

9. Do you offer warranties on your products?

Some of our products come with a limited warranty. Check the product page for warranty info or contact us for details.

10. Need more help?

We’ve got you! Just reach out to our support team at support@trendkart.xyz or message us via the chat option on our site. We're here 7 days a week.

🔌 Step 1: Unboxing

• Carefully open the packaging.
• Ensure all components are included (refer to the “What’s in the Box” section).

⚙️ Step 2: Setup

• [If applicable, assemble parts as shown in the user manual.]
• [Connect USB cable / insert batteries / charge the device.]

🧾 Step 3: How to Use

• Turn On/Off: Press and hold the power button for 2–3 seconds.
• Modes/Settings:

🧼 Step 4: Cleaning & Maintenance

• Disconnect from power before cleaning.
• Use a soft cloth or brush to wipe surfaces.
• For washable parts, rinse with water and let dry before reassembling.
• Do not immerse electrical components in water.

🔋 Step 5: Charging

• Connect the device using the included USB cable.
• Charging time: [e.g., 2 hours]
• Indicator light turns [color] when fully charged.

⚠️ Tips & Warnings

• Do not operate near water unless stated as waterproof.
• Keep out of reach of children unless it’s a child-friendly product.
• Avoid overcharging to preserve battery life.

All orders are processed within 1–2 business days after payment confirmation.

Delivery Time:

5–8 business days

May take a few extra days

(Please note: delivery times may vary based on your location and courier availability.)

Shipping Charges:

on prepaid orders

Tracking Your Order:

Once your order is shipped, you’ll receive an SMS or email with a tracking link. You can also track your order via the “Track Order” page on our website.

🔄 Returns & Exchanges

Return Window:

We offer easy returns within 7 days of receiving your order. If you’re not satisfied, we’re here to help!

Return Eligibility:

How to Request a Return:

Returns Center (or contact us at support@trendkart.xyz)

Refund Process:

5–7 working days after product inspection

Exchange Policy:

Need a replacement? No problem. Just reach out within 7 days and we’ll arrange an exchange if the item is in stock.